Refund policy

We Stand Behind Our Gear.

We're proud of every product that ships under our name. If something's not right, we'll make it right — no runaround, no hassle.

What We Cover
Refunds are available for the following situations:

• Wrong item shipped
• Damaged or defective product

30-Day Window
All refund requests must be submitted within 30 days of your purchase date. We can't make exceptions beyond that window, so don't wait if something's off.

How to Request a Refund
Reach out to our team directly at support@usathreadco.com with your order number and a quick description of the issue. We'll take it from there.

Care for Your Gear
For the longest lifespan from your USA Thread Co. products, follow the washing and care instructions included with your order. Proper care keeps your gear looking sharp for the long haul.

Policy Updates
This policy may be updated at any time. For the most current version, contact us at support@usathreadco.com.